RETURNS
ALL RETURNS ARE NOW VIRTUAL
WE DO NOT ACCEPT NORMAL RETURNS. WE DO NOT OFFER REFUNDS. WE OFFER STORE CREDIT ONLY. PLEASE READ BELOW!
- AN ITEM WAS DAMAGED IN TRANSIT
- THE ITEM WAS BROKEN PRIOR TO BEING WORN
- THE ITEM HAS A MANUFACTURING DEFECT SUCH AS A LOOSE STONE, NON-FUNCTIONING ZIPPER, ABNORMAL DISCOLORATION OR ANYTHING RELATING TO SAME
- PLEASE DOUBLE CHECK THAT YOU ARE WITHIN THE 10 (TEN) BUSINESS DAY TIME FRAME
- PROCEED TO THE BOTTOM OF OUR WEBSITE AND CLICK ON “CONTACT US” OR SEND US AN EMAIL WITH SAME INFO TO >> RETURNS.ILLASPARKZ@GMAIL.COM
- COMPLETE THE CONTACT US FORM AND BE SURE TO INCLUDE AS MUCH DETAILS AS POSSIBLE
- REASON FOR CONTACT SHOULD BE BROKEN/DAMAGED ITEM
- ATTACH 2 (TWO) CLEAR PHOTOS OF THE BROKEN/DAMAGED ITEM
- PLEASE ALLOW 5 (FIVE) BUSINESS DAYS FOR A REPLY
- IF APPROVED FOR A VIRTUAL RETURN, AN EMAIL WILL BE SENT WITH A STORE CREDIT REFUND COUPON CODE