RETURNS

ALL RETURNS ARE NOW VIRTUAL

 

WE DO NOT ACCEPT NORMAL RETURNS. WE DO NOT OFFER REFUNDS. WE OFFER STORE CREDIT ONLY. PLEASE READ BELOW!

 

IN ORDER FOR AN ITEM TO BE CONSIDERED FOR A VIRTUAL RETURN, YOU MUST MEET ONE OR ALL OF THE FOLLOWING REQUIRED CRITERIA:
  • AN ITEM WAS DAMAGED IN TRANSIT

 

  • THE ITEM WAS BROKEN PRIOR TO BEING WORN

 

  • THE ITEM HAS A MANUFACTURING DEFECT SUCH AS A LOOSE STONE, NON-FUNCTIONING ZIPPER, ABNORMAL DISCOLORATION OR ANYTHING RELATING TO SAME

 

THE REQUEST FOR A VIRTUAL RETURN MUST BE MADE WITHIN 10 (TEN) BUSINESS DAYS OF RECEIPT TO BE ELIGIBLE FOR A STORE CREDIT REFUND. TO INITIATE A VIRTUAL RETURN, THE CUSTOMER MUST FOLLOW THE FOLLOWING STEPS:
  1. PLEASE DOUBLE CHECK THAT YOU ARE WITHIN THE 10 (TEN) BUSINESS DAY TIME FRAME
 
  1. PROCEED TO THE BOTTOM OF OUR WEBSITE AND CLICK ON “CONTACT US”
 
  1. COMPLETE THE CONTACT US FORM AND BE SURE TO INCLUDE AS MUCH DETAILS AS POSSIBLE
 
  1. REASON FOR CONTACT SHOULD BE BROKEN/DAMAGED ITEM
 
  1. ATTACH 2 (TWO) CLEAR PHOTOS OF THE BROKEN/DAMAGED ITEM
 
  1. PLEASE ALLOW 5 (FIVE) BUSINESS DAYS FOR A REPLY
 
  1. IF APPROVED FOR A VIRTUAL RETURN, AN EMAIL WILL BE SENT WITH A STORE CREDIT REFUND COUPON CODE

 

 

iLLASPARKZ reserves the right to solely define and limit, refuse, and/or reject returns from customers at any time.
Similarly, iLLASPARKZ reserves the right to refuse service to any customer or entity, due to fraudulent, mischievous and/or nuisance activity. 

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